What is telemedicine?
Telemedicine is the practice of medicine using technology to deliver care at a distance. A physician in one location uses telecommunications (e.g., Zoom, Facetime, telephone, etc.,) to deliver care to a patient at a distant site, usually from the comfort of the patient’s home.
What is telehealth?
Telehealth refers broadly to electronic and telecommunications technologies and services used to provide care and services at-a-distance.
What’s the difference?
Telehealth is different from telemedicine in that it refers to a broader scope of remote health care services than telemedicine. Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services.
What do I need to do to prepare for my telemedicine visit?
Telemedicine visits are being conducted preferably by Zoom and Facetime, but phone calls are an option for those who do not have the ability to access the two aforementioned telecommunication platforms. Please see the document below for full instructions on how to prepare for your telemedicine visit.
What are the policies for an in-office visit?
The day prior to your visit, our staff will call and ask you a series of questions about any current symptoms of, or possible exposures to COVID-19. If any screening questions are answered in a way that indicates possible symptoms or exposure to COVID-19, we will ask the patient and caregiver not to come in to the clinic and to contact his or her primary care physician. Upon arrival, each person will have their temperature taken prior to entry. If anyone presents with a temperature of 100.4 degrees Fahrenheit or higher, we will ask the patient and caregiver not to enter and to contact his or her primary care physician. We ask that only one caregiver accompany each patient to their appointment in order to reduce the number of people in the office at any one time. We are also requiring each person who enters the office to wear a face covering, and will provide one if needed. Once inside, we will ensure that all waiting and exam rooms have been properly disinfected, and all staff will wear face coverings and proper PPE while performing required visit procedures.